Privacy Policy

Effective Date: January 14 2026

Wastewater Solutions ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when completing our Homeowner Information Form, which may be accessed via a QR code located in your homeowner’s manual.

Information We Collect

When you complete the form, we may collect the following information:

Homeowner name

Property address

Phone number

Email address

Septic system information related to service and compliance requirements

We may not always receive complete or accurate homeowner contact information from installers. This form allows us to obtain or verify your information directly.

How We Use Your Information

We use your information for the following purposes:

To schedule and perform required septic system service and maintenance

To communicate with you regarding service reminders, scheduling, and system-related notices

To comply with State of Ohio and local county health department service and reporting requirements

To coordinate service with Wastewater Solutions or an authorized/subcontracted service provider

Communication Consent

By providing your phone number and email address, you consent to receiving communications from us, which may include:

Service reminders and scheduling notifications

Service confirmations or follow-up communications

Regulatory or compliance-related notices

Standard text message and data rates may apply. Message frequency may vary.

If this method of communication does not work for you, please contact our office at 330-823-7536 to make alternative arrangements.

Information Sharing

We do not sell or share your personal information with third parties for marketing purposes.

Your information may be shared only with:

Authorized service providers or subcontractors for the purpose of servicing your septic system

The applicable county or regulatory agency as required by law

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

You may update or correct your contact information at any time by contacting our office at 330-823-7536